FAQS

WHEN IS YOUR NEXT SHOP UPDATE?
I do not have a regular shop update schedule, as it depends on my time and the amount of products that I want to get ready. Shop updates & time are announced through my instagram, @novchild.jpg.
WILL YOU RESTOCK?
I restock all prints and stickers. Handmade products are restocked depending on popularity.
DO YOU SHIP WORLDWIDE?
Yes, I ship worldwide! **Due to COVID-19, I will not be able to ship to some countries**
Customs and duties are the responsibility of the buyer and will vary based on the country. At this time we are unable to calculate these fees. By purchasing you are agreeing to these terms. 
WHY IS INTERNATIONAL SHIPPING SO EXPENSIVE?
Shipping fees are calculated at checkout by the carrier. I put a lot of care and effort into making sure that all products are packaged nicely and will arrive safely! All packages are trackable.
SHIPPING TIME
Please allow up to 2-3 weeks for orders to be processed. Due to the pandemic, many postal carriers are experiencing a lot of delays! Packages shipped to the US are taking 1-4 weeks to arrive, international shipments are taking 1-2 months. All items are trackable. Thank you for your patience! 
RETURNS
At the time I cannot accommodate returns or exchanges.
PACKAGE LIABILITY
I hold no responsibility for lost/stolen packages after they have been shipped out.
I WAS SENT THE WRONG/MISSING ITEM
Please contact me at cupofjasmiencontact@gmail.com!